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FREQUENTLY ASKED QUESTIONS

How do I make an appointment?
You can make an appointment by either email Rachelbibbycounselling@gmail.com or by phone 07598 313333 I have an answer phone so please leave your name and number and if its ok to leave a message? I will endeavour to reply as soon as possible.
 
How long is the counselling session?
The session is 50 minutes long.
 
How many sessions will I need?
This would be something that we discuss in the first session. Some people have just a couple or I might suggest that 6 sessions would be good to start with then we can review it. 
 
How much does a session cost?
A 50 minute session is £45.00. 
 
What days/evenings do you work?
I work Monday to Friday, I can offer day or limited evening appointments.
 
What if I can't make the session?
I require 24hrs notice of cancellation or a charge will occur. If I can't make the session I will give you as much notice as possible.
 
What happens when I get in contact?
To start with I will offer you a 30 minute free consultation, this will be online or phone. In this I will ask you about you, your family, work and what has brought you to seek help from a counsellor. In this session  start to ask a few questions about who you are and what has brought you to counselling. I can then see if I'm the right therapist for you and you to see if you feel comfortable to work with me.
 
What happens if you don't think your the right counsellor for me?
If this is the case I will tell you why and refer you back to either the counselling directory or BACP listings.
 
Is everything confidential? 
I take your confidentiality very seriously, and this will be discussed with in our first meeting.
 
Is there parking near your office and is there disabled access?
There is town centre parking, which is pay and display. Unfortunately there isn't disabled access. 
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